Synapse Microcurrent Customer Privacy Policy
Synapse Microcurrent’s customer privacy policy covers the collection,
use, and disclosure of personal information that may be collected by
Synapse Microcurrent anytime you interact with Synapse Microcurrent,
Synapse Sport,Tendonworks or associated companies, such as when you
visit our websites, when you purchase Synapse Microcurrent products
and services, or when you call our sales or support associates. Please
take a moment to read the following to learn more about our information
practices, including what type of information is gathered, how the
information is used and for what purposes, to whom we disclose the
information, and how we safeguard your personal information. Your privacy
is a priority at Synapse Microcurrent, and we go to great lengths to
protect it.
Why we collect personal information
We collect your personal information because it helps us deliver a superior
level of customer service. It enables us to give you convenient access
to our products and services and focus on categories of greatest interest
to you. In addition, your personal information helps us keep you posted
on the latest product announcements, software updates, special offers,
and events that you might like to hear about.
If you do not want Synapse Microcurrent to keep you up to date with Synapse
Microcurrent news, software updates and the latest information on products
and services please contact us at customerservices@synapsemicrocurrent.com
and we will update your personal contact information and preferences.
What information we collect and how we may use it
There are a number of situations in which your personal information may
help us give you better products. For example:
▪ We may ask for your personal information when you’re discussing an issue with
your Synapse Microcurrent unit, advice regarding treatments, registering your
products, or purchasing a product.
▪ When you interact with Synapse Microcurrent, we may collect personal information
relevant to the situation, such as your name, mailing address, phone number,
email address, and contact preferences; your credit card information and information
about the Synapse Microcurrent products you own, such as their serial numbers
and date of purchase; and information relating to a support or service issue.
▪ We also collect information for market research purposes — such as your occupation
and where you use your unit — to gain a better understanding of our customers
and thus provide more valuable service.
▪ We collect information regarding customer activities on our websites, via the
registration process and over the phone. This helps us to determine how best
to provide useful information to customers and to understand which parts of our
websites, products, and Internet services are of most interest to them.
▪ We may use personal information to provide products that you have requested
as well as for auditing, research, and analysis to improve Synapse Microcurrent’s
products.
When we disclose your information
Synapse Microcurrent Ltd takes your privacy very seriously. Synapse Microcurrent
does not sell or rent your contact information to other marketers.
Within the Synapse Microcurrent Group
To help us provide superior service, your personal information may be shared
with legal entities within the Synapse Microcurrent group globally who will take
steps to safeguard it in accordance with Synapse Microcurrent’s privacy policy.