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In simple terms think of the Performance unit as the warm-up device and the Recovery unit as the cool-down.
Application should not be a substitute for a correct warming up and cooling down regime but should be used to enhance each process.

This unit may be used in two different ways.
If it is practical, the unit may be applied during exercise. Place a treatment electrode pad, one at either end of the muscle or muscle group that will be prone to fatigue during the activity. For example the thigh muscles in cyclists.

If it is not practical to use the unit during exercise apply the unit immediately prior to the activity. Remember you can use the Y connector to make a four-pad application so two muscle groups may be boosted simultaneously

Use the unit for 30 minutes after training or competition (within 0 -2 hours is ideal).
We suggest that it should be applied following a cooling down activity.

The unit may be used in two different ways. For specific areas of muscle fatigue place a treatment electrode one at each end of the muscle or muscle group affected. For a general application use the Y connector so that a four pad application may be applied. Place one pad on the top of either foot (from one wire coming from the unit) and a single pad on the top of each hand. fig. 9

Synapse micro-current units are completely safe to use. Pad placement to some extent is subjective.

Tendon problems come in many different forms and as such required different treatments and management. What can present as pain, stiffness and loss of function to the individual can have many different causes. Therefore, Synapse will only sell the Tendonworks unit to registered health and medical professionals which ensures that someone who is suffering with a tendon problem can obtain a proper diagnosis and as such an appropriate treatment.

The Tendonworks unit is designed to accelerate the rate at which new type 1 collagen (the main tissue in tendons) is produced which will facilitate a quicker rate of repair. To work at its most efficient a properly tailored exercise regime should be implemented along side the Tendon Works treatment protocol. The Tendonworks unit can be used for several different conditions affecting tendon tissue, such as strains, tears, chronic (long-term) discomfort and dysfunction.

The biggest single cause of tendon problems in horses is caused by chronic degeneration; that is the gradual, but constant breaking down of the tendon's complicated structure. This is a common scenario in horses over the age of 6 years old where it has been suggested that the normal regenerative/degenerative cycle of tissue turnover becomes more prevalent in the degenerative phase. Whilst the cause of this is unknown I would suspect that a faulty gene which regulates the production of Type 1 collagen is a prime suspect which in effect produces lazy cells.

The Tendonworks Equine unit is designed to accelerate the rate at which new type 1 collagen (the main tissue in tendons) is produced by activating these lazy cells. This in turn facilitates a quicker rate of repair. To work at its most efficient it is essential that a properly tailored exercise regime should be implemented along side the Tendonworks treatment protocol. Despite this, because of the inherent problem of the weight bearing nature of the most common tendon affected by this pathology, the SDFT, the time to recover from this type of injury is lengthy. Tendonworks Equine units will only be available through Synapse registered equine vets who are capable of implementing and monitoring an appropriate exercise protocol.

Accel Heal will produce an accelerated rate of tissue repair in skin. The mechanism behind wounds that fails to heal properly or at all is not fully understood and is certainly multi-factorial. The Accel Heal unit can be use on all types of skin wounds and is currently being trailed on chronic non-healing wounds such as venous and diabetic ulcers. In addition, Synapse has some interesting anecdotal evidence to suggest that it may also be used on reducing the effects of scarring in skin tissue.

The easiest way to purchase one of our products is click on the online Shop ,email or call the office on 01959569433.

As soon as your order has been sent out, we'll email to let you know. If you don't receive your order within 2-3 days, please contact customer services and we will look into it for you as soon as possible.

For delivery within the UK, between 1-2 working days of shipping date
For delivery outside of the UK, between 2-5 working days of the shipping date

Please contact customer services and we will establish the status of your product delivery for you.

You can purchase these from Synapse Micro-current Ltd. Please visit our online shop.

We like to give you plenty of payment options, so you can use any of the cards listed in the purchase area.. We also take security very seriously, so your details will be safe with us. We NEVER store your credit card details.
All credit and debit card holders are subject to validation and authorisation by both us and the card issuer, to maintain security and prevent fraud.

We accept all major currencies as an option on the final payment stage.

If your card is authorised, payment will be taken immediately, and you will receive an email confirming that your order has been successful. If your card is not authorised, we'll notify you.

If you are in anyway unhappy with your purchase please contact customer services. Alternatively, you can return the product to us in its original condition in the packaging it came in, within 14 days of the date that you received the item. It must be unopened with any seal and labelling intact and we will issue you with a full refund. All returns should be sent to our Head Office stating the action you wish us to take with your item.

If you think you may have received a faulty product and none of the questions in the FAQ section have helped you, then please contact customerservices@synapsemicrocurrent.com within 14 days of the date that you received the item and we will give you a full refund or replacement. We can only accept the return of opened items if they are faulty. Please see our refund policy on the customer services tab

We will process a refund within 3 days of receiving your parcel, and email to let you know we have received and processed it.
After you've received your email, please allow another 5-10 working days for the refund to be credited to your account. The amount of time this takes will depend on which bank or card issuer you're with, and we have no control over it.
We will credit your refund to the same card you used when you placed your order. If we can't do this (i.e. if the card has been declined, cancelled or has expired), we'll send a cheque to your billing address.

We are sorry, but the delivery cost you originally paid is non-refundable. If you are returning items because you have changed your mind, this will also be at your own cost, and we can't refund your postage. However, if we sent you the wrong item or something faulty, just contact customer services and we'll send you a freepost label to send it back free of charge.

Please see instructions for use

Once you have pressed the ON button down for 2 seconds, the green ON light/LED will begin to flash from underneath the front cover of your unit on the left hand side.

In the unlikely event that your unit will not activate, please make sure you have pressed the button down for 2 seconds to see if it turns on. This is indicated by a green light flashing through the front cover of your unit on the left hand side. If this light does not begin to flash, please contact customerservices@synapsemicrocurrent.com and we will look into resolving the problem for you.

You can only purchase the Tendonworks or Accel-Heal unit if you are a registered health or medical practitioner. This could be an individual that has been through a recognised course of training and assessment that makes them appropriately qualified to supply advice and treatment in the areas of health applicable to the designated use of the unit(s).
If you are a medical or health practitioner, you must sign the medical professional healthcare statement - download here and return it to Synapse via email to - medical@synapsemicrocurrent.com, by fax on 01959 565 281 or post to our Head Office. You will then be able to purchase these units.

You can only purchase the Tendonworks or Accel-Heal unit via a registered health or medical practitioner. Therefore, we advise you contact your medical or healthcare practitioner about the product and get them to contact us or purchase the product for you as part of their recommended treatment. By a health or medical practitioner we mean (and the definition is not exclusive or exhaustive) an individual that has been through a recognised course of training and assessment that makes them appropriately qualified to supply advice and treatment in the areas of health applicable to the designated use of the unit(s).

The unit has completed its treatment course. Please send the unit back to Synapse Microcurrent Ltd, 1C The Courtyard, Market Place, Westerham, Kent, TN16 1AZ and receive a 15% discount off your next purchase. We will then dispose of the old unit in an environmentally sound manner.

-Tendonworks product - 50 uses with 30 minute programmes for each use. The unit will cease work after it has been used 50 times.
- Accel-Heal product - Single use with a 48hour programme for it's single use.
- Recovery product - 50 uses with 30 minute programmes for each use. The unit will cease work after it has been used 50 times.
- Performance product - 50 uses with 30 minute programmes for each use. The unit will cease work after it has been used 50 times.

This is indicated on the shop page when you go to buy the electrodes. To summarise:
Performance and Recovery Units - 2in x 4in Oval Re-usable Electrodes
Tendonworks Unit - 2in x 2in square Re-usable Electrodes
Accel-Heal Unit - 1.75 in x 1.75 in Square Stimulating Electrodes

Please see our comprehensive guide on how to use the product accessories on our Instructions for use section

When you want to shop with us or access your account, we ask you to sign in to your account with your username and password when making a purchase. If you find that your email address or password is not recognised, please make sure you are using the same email address and password that you used when you registered with us to buy your products.
If you can't remember your password, just type your email address in to the 'Forgotten your Password' box on the my account page, and we'll remind you what your password is.

You can change your password, main email address or any of your other details at any time just by signing in to My Account.
If you are still having problems signing in, or have any other queries, please contact customerservices@synapsemicrocurrent.com

If you are not receiving our emails or our regular news updates, one of the most common reasons for this is that your email software is marking emails from us as junk mail, and are sending them to your spam folder. To stop this from happening, please add customerservices@synapsemicrocurrent.com and info@synapsemicrocurrent.com to your email address book, then emails from us should come through.
If you checked this and are still not getting our emails, please make sure you typed in the right email address when you signed up with us. Just sign into My Account (if you can remember what address you did type in), or get in touch with customerservices@synapsemicrocurrent.com and we'll do our best to rectify the problem.

The conducting treatment electrode pads are placed, one either end of the desired treatment area.	Press and hold down the On/Off button for 2 seconds. A green ON non-flashing LED/light will stay lit unit finger is released.	When your finger is released the program will commence its operation the green LED will flash once every 2 seconds. The program runs its specific sequence after which time the unit will turn itself off.	Press & hold the on/off button for 2 seconds to stop the program. The unit always resets to the beginning of the program when restarted

The Synapse Tendonworks Equine micro-current unit has a specific set of treatment parameters that make it suitable for treating equine tendons and ligaments presenting with chronic degenerative pathology and acute partial and full ruptures.

The unit is specifically designed to be used on superficial tendons and ligaments such as the superficial flexor tendon and suspensory ligament. The unit should be used under the direction of a veterinarian or health practitioner.

Treatment Plan
Each unit contains fifty 30 minute treatments; 25 hours of treatment. A typical treatment regime is as follows:

Days 1 - 5
3 x thirty minute treatments per day
Days 8 - 12
2 x thirty minute treatments per day
Days 15 - 19
1 x thirty minute treatments per day

This totals 15 hours of treatment over a three week period with 5 days of treatment followed by 2 days off. Following the treatment regime we suggest the unit is used once a day for five days (2.5 hours of treatment) every three months. This will provide a further year of cover. When this is completed the unit will have completed its cycle of programmes.

Placement of treatment electrode pads
The conducting treatment electrode pads are placed one either end of the affected tendon. If there is a particular focal point of damage place an electrode pad either side of this area during the second five days of treatment.

Turning the unit on
Press and hold down the On/Off button for 2 seconds. A green ON non-flashing LED/light will stay lit unit finger is released.

Suggested Exercise regime
The application of the correct exercise regime is crucial in order to achieve the best outcome. We do not give specific case by case advice. However, as a general rule we advocate the application of regular (several times a day), low intensity, low concussion, straight line exercise during the treatment and post treatment period. For example, a typical basic exercise regime could be walking the horse in hand for 10 minutes, 4-5 times a day. Walking up hill is particularly beneficial.

Connect an electrode to the end of each cable leading out of the Synapse Micro-current Unit.

If you need to treat an area of the body that requires the electrode pads to be placed in two areas of the body at the same time see interactive pad placement guide place one Y cable to the end of each cable leading out of the Synapse Micro-current unit, (see diagram below) allowing you to connect an electrode pad (4 in total) to the ends of these Y cables. You must ensure you have a positive + and a negative - pair of electrodes at each target area.
Example of using Y leads to give simultaneous treatment to both legs. Please note the colours below are for illustrative purposes only. All leads are white. It is unimportant whether the + or - pads are located top or bottom.

If you need to increase the length of the cables leading out of the Synapse Micro-current unit, simply connect an extender to the end of each of these cables and connect the electrode pads to the extenders ready for use. You can also connect the Y cables onto the extenders if any extra length required when using this accessory.