- Customer Service
- Product Advice
- FAQs
- Contact Us
- Instructions For Use
Please feel free to send your feedback to us at customerservices@synapsemicrocurrent.com
If you have a complaint please use this form and return by post or fax, marking it for the attention of Customer Services.
Alternatively email as an attachment to customerservices@synapsemicrocurrent.com
Warranty
Application should not be a substitute for a correct warming up and cooling down regime but should be used to enhance each process.
If it is practical, the unit may be applied during exercise. Place a treatment electrode pad, one at either end of the muscle or muscle group that will be prone to fatigue during the activity. For example the thigh muscles in cyclists.
If it is not practical to use the unit during exercise apply the unit immediately prior to the activity. Remember you can use the Y connector to make a four-pad application so two muscle groups may be boosted simultaneously
We suggest that it should be applied following a cooling down activity.
The unit may be used in two different ways. For specific areas of muscle fatigue place a treatment electrode one at each end of the muscle or muscle group affected. For a general application use the Y connector so that a four pad application may be applied. Place one pad on the top of either foot (from one wire coming from the unit) and a single pad on the top of each hand. fig. 9
Synapse micro-current units are completely safe to use. Pad placement to some extent is subjective.
Accel-Heal® is only available through medical professionals.
- Accel-Heal product - Single use with a 48hour programme for it's single use.
- Recovery product - 50 uses with 30 minute programmes for each use. The unit will cease work after it has been used 50 times.
- Performance product - 50 uses with 30 minute programmes for each use. The unit will cease work after it has been used 50 times.
Performance and Recovery Units - 2in x 4in Oval Re-usable Electrodes
Tendonworks Unit - 2in x 2in square Re-usable Electrodes
Accel-Heal Unit - 1.75 in x 1.75 in Square Stimulating Electrodes
If you checked this and are still not getting our emails, please make sure you typed in the right email address when you signed up with us. Just sign into My Account (if you can remember what address you did type in), or get in touch with customerservices@synapsemicrocurrent.com and we'll do our best to rectify the problem.
Head Office -Registered Office - All Enquiries
Synapse Microcurrent Ltd.
1C The Courtyard,
Market Square,
Westerham,
Kent.
TN16 1AZ
Tel: +44 ( 0)1959 569 433
Fax:+44 (0)1959 565 281
customerservices@synapsemicrocurrent.com
Registered In the UK no - 4626631
![]() |
![]() |
![]() |
![]() |
| The conducting treatment electrode pads are placed, one either end of the desired treatment area. | Press and hold down the On/Off button for 2 seconds. A green ON non-flashing LED/light will stay lit unit finger is released. | When your finger is released the program will commence its operation the green LED will flash once every 2 seconds. The program runs its specific sequence after which time the unit will turn itself off. | Press & hold the on/off button for 2 seconds to
stop the program. The unit always resets to the beginning of the program when restarted |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |

Example of using Y leads to give simultaneous treatment to both legs. Please note the colours below are for illustrative purposes only. All leads are white. It is unimportant whether the + or - pads are located top or bottom.

















